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Did you know that a reliable CRM tool and its proper utilization can result in a 245% yield in ROI?
Amazing, right?
The sales team in any business organization bridges the gap between the customers and the business. CRM or Customer Relationship Management tools play a crucial role in the success of an organization.
If you are a business executive or an entrepreneur, you may have encountered Pipedrive several times. Pipedrive may have been a great CRM tool ten years back, but not anymore.
Nowadays, most CRM tools are integrated for sales, marketing, and customer support, whereas Pipedrive only focuses on sales. If you are looking for better Pipedrive alternatives for fast-changing business needs, you have come to the right place.
To help you out and save your precious time, I have compiled the 5 best Pipedrive alternatives for sales teams in 2023.
Let's dive in!
Pipedrive is a CRM software that automates your sales funnel and pipeline, lead generation, communication tracking, insights, and daily reports. The mobile-friendly app makes things easier for small and medium business owners, as they can continue business operations even on the go.
Although it is an excellent CRM tool, it doesn't come with the updated and valuable features that most all-in-one CRMs offer. Pipedrive is easy to use and provides custom reporting and dashboard customization.
According to its website, businesses can increase their sales by 28% with Pipedrive. Despite its long and successful run in sales automation, Pipedrive lacks email campaign automation, one-tap calling, and intuitive revenue forecasting.
Pipedrive offers forecasting, automation, and pipeline building only for higher-paid subscriptions. Unlike its competitors, Pipedrive doesn't offer a free subscription plan.
Choosing a relatively affordable CRM would be wise if budget is a constraint. Some of the Pipedrive alternatives offer even better service and seamless outreach automation experience at quite a lower cost.
Pipedrive is an easy-to-use tool, but it won't be suitable for all kinds of businesses. If you are using Pipedrive CRM, even if it's not ideal for your business, it is bound to decrease productivity.
As Pipedrive offers less customization to the dashboard and lacks many vital sales features, it is inevitable to find a replacement for Pipedrive.
Pipedrive has repeatedly disappointed its users with poor customer service. It only offers after-sales onboarding support for higher-paid subscription plans.
It is one of the significant reasons you should look for Pipedrive alternatives. Most sales automation CRMs offer reliable and fast customer service and user assistance.
The sales process entirely relays on analysis and forecasting. Pipedrive's reporting and analysis features are less efficient than expected.
Since it takes time to generate custom reports and doesn't offer the forecasting feature for all, you may look for an alternative CRM tool that offers detailed and actionable insights and intuitive predictions for your business.
In time of remote working, collaboration among your teammates is an utmost necessity. In Pipedrive CRM, you will find the feature a bit restraining. In such cases, it is better to opt for a Pipedrive alternative CRM tool.
Well, if you have already decided to go for a Pipedrive alternative, this question is bound to come to mind. Honestly, there are countless key features to look out for, which is confusing.
To help you guide through it, I have chosen the top picks based on these categories:
Here I present the first pick for the Pipedrive alternative - Smartlead. This tool is way more affordable than Pipedrive, with many essential features that Pipedrive lacks.
With the Inbuilt CRM, email marketing tools allow you to generate leads, create cold email campaigns, and keep track of them within one platform. It offers detailed reports on sales performance. You can also write personalized email copies for your prospective leads.
The second pick for the Pipedrive alternative is Zoho CRM. It is one of the best sales tools for sales monitoring, lead management, and collaboration.
What sets Zoho apart from other Pipedrive alternatives is its mobile-friendly application. You can connect, operate, and monitor all your business needs, even on the go. Zoho offers AI-based writing assistance to create personalized campaigns, and its prices are affordable for even small-scale businesses.
Free Plan: $0/1 user per month; billed annually
Basic Plan: $49/3 users per month; billed annually
Standard Plan: $99/5 users per month; billed annually
Professional Plan: $249/10 users per month; billed annually
HubSpot might be the Pipedrive alternative you have been searching for if you are starting a business or running a startup. You can access most of its basic features with the free plan.
Hubspot helps sales teams to organize leads, send out campaigns, and track their success. It offers integration with different platforms to generate more leads for the business. With its intelligent AI, you can create personalized cold outreach copies and improve conversion rates.
Although EngageBay is relatively new, it has become a solid Pipedrive alternative throughout the years. It is an email marketing tool and CRM software that fulfills all your sales, marketing, and support needs.
EngageBay is free for 15 users, and you can use all its essential features for free. It makes it an excellent choice for mid and small-scale businesses.
The last Pipedrive alternative for you is Freshsales. With the motto of making it more straightforward and fun for sales teams, Freshsales has developed easy-to-operate CRM software.
Like a few Pipedrive alternatives, Freshsales can also make direct calls to prospective leads and generate ROI for the company. You can automate daily repetitive tasks and focus on essential leads selected by the AI-powered software, Freshsales.
Well, with that, we have reached the end of this article. I hope you have already figured out the best Pipedrive alternative for your sales team.
After studying market reports and talking to customers and industry experts, I have gotten the most positive reviews for Smartlead. The All-in-one (power-packed, I would say) CRM and email marketing software is perfect for sales teams of all capacities.
I suggest you research and choose the platform that suits your business needs.
Alright, folks, I will now take my leave. Take your business to the next level!
Goodbye, see you soon.
1. Which one is better - Pipedrive or Smartlead?
Even though Pipedrive has been in the market for a long, Smartlead overpowers it with intelligent technology, valuable features, and integrated marketing and sales automation.
If you are looking for an all-in-one CRM for B2B sales teams, then Smartlead is better than Pipedrive. You can't scale your business in Pipedrive, whereas Smartlead offers unlimited scalability to your business.
It also offers email warmup, an AI-powered writing guide, sales and email marketing pipeline creation, automation of campaigns, an in-built calling system and many more.
2. Which CRM is best for small businesses?
Smartlead is the best CRM for small businesses. It ensures that your email campaigns land directly in your leads' inboxes to gain more replies. The AI personalization feature helps you create follow-ups and replies according to the prospect's response.
Also, it offers a master mailbox for all your email ids so that you can get back to your prospects promptly and increase the chances of conversion. The tracking and reports features give you timely updates and insights on your campaigns' results so that you can take timely actions.
These features help you build credibility and scale your business. That's why Smartlead is the best CRM and email marketing tool for small and medium-scale companies and large organizations.
Active leads are the contacts you upload in Smartlead, similar to contacts in HubSpot; if you upload 1000 leads to a campaign, they are considered 1000 active leads. If you upload similar leads to a new campaign, they are not considered a “new active lead” as they already exist in our system.
We don’t offer mailboxes yet. You need to get your own dedicated list of mailboxes using popular providers like Gmail, Outlook, Zoho, and others that exist in the market. Once you get them, follow our detailed guides to connect them quickly.
Absolutely, one of our most popular guides can be found right here. It's been used by a large percentage of users to go from zero to cold emailing experts. Covering all topics from email infrastructure to copywriting and lead sourcing.
No, Smartlead has over 200,000 highly reputed mailboxes connected. The advantage you get along with naturalized AI conversations is access to aged domains you will never find in any warmup tool.
It is used popularly by agencies to automate their entire lead generation process as well as to connect Smartlead to external tools to push and pull data from. You can also connect to 1000s of apps using Zapier.
Anyone that can close deals from demos will succeed with Smartlead. It works for Sales companies, Marketing agencies, SaaS businesses, Recruitment, and offline companies (like construction).
We do not provide you with leads. You will need to use other data providers. These leads can be automatically added to Smartlead using our API or bulk uploaded via our CSV upload system.
We're building native integrations with Hubspot, Salesforce, Close, Pipedrive, and many more. The best part, due to our open API and Webhook infrastructure, you can connect to any CRM in the world without an issue.
You can add an unlimited number of team members, as well as assign them roles and authority access.
Yes, it's common for many people to move to Custom plans after a few weeks. You can view all the options for up to 10M leads on the subscription page once you sign up for free.