Frequently asked questions
Active leads are the contacts you upload in Smartlead, similar to contacts in HubSpot; if you upload 1000 leads to a campaign, they are considered 1000 active leads. If you upload similar leads to a new campaign, they are not considered a “new active lead” as they already exist in our system.
We don’t offer mailboxes yet. You need to get your own dedicated list of mailboxes using popular providers like Gmail, Outlook, Zoho, and others that exist in the market. Once you get them, follow our detailed guides to connect them quickly.
Absolutely, one of our most popular guides can be found right here. It's been used by a large percentage of users to go from zero to cold emailing experts. Covering all topics from email infrastructure to copywriting and lead sourcing.
No, Smartlead has over 200,000 highly reputed mailboxes connected. The advantage you get along with naturalized AI conversations is access to aged domains you will never find in any warmup tool.
It is used popularly by agencies to automate their entire lead generation process as well as to connect Smartlead to external tools to push and pull data from. You can also connect to 1000s of apps using Zapier.
Anyone that can close deals from demos will succeed with Smartlead. It works for Sales companies, Marketing agencies, SaaS businesses, Recruitment, and offline companies (like construction).
We do not provide you with leads. You will need to use other data providers. These leads can be automatically added to Smartlead using our API or bulk uploaded via our CSV upload system.
We're building native integrations with Hubspot, Salesforce, Close, Pipedrive, and many more. The best part, due to our open API and Webhook infrastructure, you can connect to any CRM in the world without an issue.
You can add an unlimited number of team members, as well as assign them roles and authority access.
Yes, it's common for many people to move to Custom plans after a few weeks. You can view all the options for up to 10M leads on the subscription page once you sign up for free.
A lead credit refers to a unique email address (or lead) uploaded to your account.An email credit refers to an email sent out using SmartLead across any campaign in your account.
The pricing for whitelabeling is set at $29 per client. When you purchase the Pro plan, you will receive one free client as part of the package. Whitelabeling allows you to customize the branding and appearance of the platform, making it appear as your own product or service to your clients.
With the Pro plan, you have the option to add additional clients at a cost of $29 per client. This enables you to extend the whitelabeling feature to multiple clients, providing them with a tailored and branded experience.
If you require whitelabeling for your business, it is recommended to explore the pricing details and options available within your account settings or contact the support team for further assistance.
No, you get access to unlimited email accounts and warmup accounts without having to pay per account. This will let you scale your email outbound and without paying a penny more.
No, Smartlead offers monthly and annual plans without any long-term commitments. You can easily and quickly cancel your individual subscriptions whenever you want to.
You are charged the difference.
In an active campaign, it is not possible to change the start day directly. However, there is a workaround to adjust the start day of a campaign by following these steps:
1. Pause the campaign: Navigate to the campaign that you want to change the start day for and pause it. This action temporarily halts the campaign's progression.
2. Reset the start date: Once the campaign is paused, you can reset the start date by editing the campaign ->>setup->>schedule campaign
3. Resume the campaign: After adjusting the start date, you can resume the campaign. The campaign will now continue from the newly set start date and progress accordingly.By pausing the campaign and resetting the start date, you can effectively change the start day of the campaign without creating a new campaign from scratch. Keep in mind that this method may cause a temporary interruption in the campaign's activities, so it's important to consider the timing and impact on your overall campaign strategy.
