}

João Simões, still remembers the day he shut down his work laptop and decided he was done with a safe nine-to-five. “I’d been itching to build something of my own,” he said. Cold email fascinated him: the idea that a well-timed note from a brand-new domain could land in an executive’s inbox and spark millions in pipeline. So, late in 2021, he walked away from the salary, found his new agency Virtus Medium, and told himself, “Let’s see how far we can push outbound if we focus on quality over spray-and-pray.”
He did not have investors, a marketing budget, or an existing brand. He only had this belief: if your email reaches the right inbox with the right offer, you can start real business conversations without paid ads or social buzz. That belief turned into Virtus Medium’s mission: “Send clean, relevant emails that open doors for B2B companies.”
Their agency is currently serving clients in the United States and Europe—roughly 70 percent of the accounts target U.S. buyers, the rest target both U.S. and European leads. Cold email is the first channel they try because it is fast, cheap, and easy to measure—if messages land in the main inbox.
Like many new cold-email shops, João started with number of free platforms. While the tools were helpful, they were too basic to satiate his needs as a solo founder: connect an inbox, paste a list, write a short sequence, click send.
That worked for ten or twenty thousand emails a month, but as Virtus Medium added clients, João ran into three problems:
The final straw came when a Fortune-500 prospect replied to a campaign, and the message got buried in spam for three days. By the time João found it, the busy executive had moved on. That lost deal convinced him he needed a platform built for serious deliverability.
João heard about Smartlead from other agency owners who said the tool offered deeper warm-up, easier domain rotation, and an active support community. He ran a small test with three domains and two campaigns. The open rates improved, bounce rates dropped, and replies flowed into a single inbox he could monitor without clicking through ten pages.
During the pilot, Smartlead’s onboarding chat walked João through SPF, DKIM, and DMARC checks he’d skimmed over before. That ten-minute audit bumped deliverability right away. The built-in warm-up also simulated realistic back-and-forth emails, which helped brand-new domains gain trust faster.
Five months after he started his agency, he moved every client to Smartlead. He has stayed for more than two years. João remembers thinking, “If the tool handles the boring stuff, I can finally focus on copy and strategy.”

Virtus Medium tracks one core outcome: qualified sales meetings. An email counts as a win only when it becomes a calendar event for the client.
These numbers are not typical for every agency, but they definitely prove that cold email can still reach enterprise buyers when the sender controls deliverability.
João also points out that the 427 figure breaks down to roughly 26 meetings per week—enough to fill multiple SDR calendars without any paid traffic. His best-performing client averaged a 12 percent positive-reply rate on highly targeted VP-level lists, proof that volume plus tight targeting beats mass blasts.
Ask João why he’s still with Smartlead after two years, and he won’t rattle off a marketing brochure. But he definitely shared stories—little moments where the platform saved the day.
Each morning, João opens Smartlead and looks at the domain health signals. If he sees a yellow or red status on an inbox, he pauses that account, reviews DNS settings, and reroutes sends to a fresher address until the issue is fixed.
They are onboarding new clients almost every week now. Smartlead warms up each sending address by sending slow, human-like exchanges with other inboxes. João no longer needs to babysit daily limits or write fake back-and-forth messages.
Prospect lists come in with fields for industry, job title, and a recent trigger (for example, “Series A funding”). Campaign builders drop those fields into the copy so emails feel hand-typed even though most of the text is templated.
Once a lead answers, Smartlead pulls them out of the sequence so they do not get another automated nudge. João or the client steps in to run the sales conversation.
Every answer from every campaign funnels into a master inbox. That simple layout removed the tab-hopping that made João miss messages on his old tool.
They do this thing called a "reply-rush" twice a day—at 11 a.m. and 4 p.m.—where someone quickly scans the inbox and pushes any hot leads into the client’s CRM. João says this two-hour reply hustle isn't just for show, it has actually helped them lock in way more calls.
João’s loyalty doesn’t stop him from critiquing his favorite platform. Here’s what he’s asked Smartlead to tighten up:

Most Virtus Medium clients sign NDAs, so João could not share exact revenue numbers. He, however shared a few of these broad outcomes:
These results show that outreach can still beat paid ads when copy, targeting, and deliverability line up.
All the best copy in the world fails if Gmail does not trust the domain. That means:
Most businesses send too few emails to see clear trends. João suggests two options:
A warm lead loses interest fast. Smartlead’s auto-stop and single-inbox tools shave hours off response time.
Virtus Medium does not spread itself thin. They use cold email as the first touch, then add LinkedIn or phone follow-up only when the email side is stable.
João also reminds teams to test from the recipient’s perspective. He sends every new sequence to a seed list of personal inboxes (Gmail, Outlook, Apple Mail) to spot formatting glitches or trigger-word spam flags before real prospects see the copy.
“Cold email changes every month. Your messages will miss the inbox if you do not follow the updates. Use a tool that cares about deliverability first, track real outcomes like meetings, and keep learning from people who send more than you. That’s how we grew.”
He adds that patience matters: the first domain he ever warmed with Smartlead sat at 20 emails per day for a week before ramping. Many founders rush to 500 a day and then wonder why they’re in spam. “Let the domain earn its trust badges,” João says.

João left corporate life to build an agency on cold outreach. Two years, dozens of clients, and hundreds of high-value meetings later, he still considers Smartlead to be the backbone of his growth. Before settling in for Smartlead, João tried about half a dozen outreach tools. Each one fell short once he needed scale and inbox reliability. Smartlead gave him:
Virtus Medium is planning to double its client base this year, and João’s betting on Smartlead to pull it off. If your team depends on outbound and you are tired of messages dying in spam, João’s journey should make it obvious: keep your tools simple and your focus on real prospects, not on fixing broken platforms!
Your next wave of wins doesn’t need complicated tools. If you’re ready to stop battling your email tool and start growing, we’ve got your back. Start your Smartlead journey today and make every email count.
I write about cold outreach, sender reputations, and all the email things you Google at 2 am so you don’t have to.
Join us to elevate your outreach!
Founder, StackOptimise
Smartlead's combination of automation, unlimited inboxes, and easy campaign management has completely transformed how we run cold email campaigns.
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Founder, Cold Email Hackers

We have about 15 companies and we use Smartlead for all of them.

Founder, DutchSave Media

One of the things I love about using Smartlead is the deliverability feature. If they landed in the bounce or spam folders, we could resolve this quickly.

Co-Founder, Growth Today

I want to continue to use Smartlead to make operations more seamless - the plan is to bring more clients here and build more SOPs.

Founder, FueltoFly

Smartlead listens to the agencies and customers and builds according to what people want, that has really made things easier for us.

Founder, OutboundSync

We build an infrastructure product, and OutboundSync communicates with Smartlead itself. I love the webhook and API. They're really well done and keep getting better.

Founder, Axoleads

With SmartDelivery, you can put all of that in the hands of the tool. It ensures your emails land in inboxes, and by running a simple test, you can see if you're hitting the mark.

Founder, Claygen
Deliverability is the cornerstone of cold email outreach. You could have the best email copy in the world, but if no one is seeing it, it's useless. I really love the feature where you can actually give client accesses to your clients.

Co-Founder, Cymate

I do not want to switch to another software. Pick a solution you trust, stick with it, and keep refining your copy.

CMO, Avalanche Capital

Managing large volumes of emails through multiple inboxes used to be a logistical nightmare. With Smartlead, the process is seamless. We book thousands of discovery calls through cold emails. These campaigns are generating leads at a scale we never thought possible.

Founder, Growth Engine X

We came for the unlimited inboxes, and we stayed for the API. 1.5M cold emails/month, 7,767+ inboxes managed.

Head of Community & Ecosystem, TxtCart

You cannot replace having 10,000 touches with potential clients. When you have that much distribution and reach, you really start to see incredible results. The simplicity of Smartlead made all the difference. It doesn't require you to be a technical wizard.

Founder, Hyperke

Smartlead has been a game-changer for us. It increased our appointment volume, improved ease of use, and offered valuable features. 80% increase in appointments/month, peak of 276 appointments in a single month.

Founder, Kinetyca

Smartlead has been our cold email backbone from day one. The platform evolves constantly, keeping pace with how deliverability and personalization need to work today. 21% overall reply rate, $175K in 4 months for multiple B2B clients.

Founder, Reachflow

Smartlead is centered around deliverability and constantly evolving. Their API is not like any other platform. Smartlead covers all our needs. The focus on core features like deliverability and API integration is unmatched.

CEO, Halfwarm

Our approach to crafting conversational emails led to reply rates that many of my peers thought were unattainable.

Co-Founder, letstrike

We've grown on zero capital, zero marketing, purely cold emailing - and that's the story we love to tell. The best approach is no approach if you can't handle domain meltdown. The second best is something like Smartlead that's built from the ground up for deliverability at scale.

Founder, Fenixtal

Smartlead's white-labeling and automation let us punch above our weight. The 12M euros sales potential? That's what happens when you combine human creativity with Smartlead's precision.

Co-Founder, Digital Creativs

Nine out of 10. Ninety percent of our clients are on Smartlead unless they come in with an existing setup. That's the default.

Co-Founder, BuildingReach

At the end of the day, you have to take a bet on one tool or another. It was a no-brainer taking that bet on Smartlead. We had to even turn down the volume of our marketing campaigns - Smartlead was capable of driving more volume than our sales team was able to fulfill.

Founder & MD, Prospectiv

Since starting the business in January of this year, we've already generated $200K in sales exclusively from cold email. Smartlead has been central to our operations and has exceeded our expectations.

Founder, Growthlynk

There's so much stuff built on top of it. I would be dead if I had to rebuild it with another tool. I can manage hundreds of senders easily. I can send hundreds of thousands of emails.

Founder, Corebits

The platform's HubSpot integration, real-time Slack updates, and advanced campaign customization have been game changers for our business and our clients'.

Founder, Apex Ascension

From day one, we've never used anything else.
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