}
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Because the recipients do this professionally. They recognise the structure, the personalisation tokens and the sequence timing, so anything formulaic is transparent to them in a way it is not to other buyers.
Surface personalisation does not, because they know exactly how it is generated. Genuine specificity does, because it cannot be automated and they know that too.
Acknowledging it briefly can work, since pretending otherwise is transparent. Making it the joke does not, because they have received that email many times already.
Around 3.4% for tooling and 3.0% for data and list products, on our measured data. Both are several times the 0.74% baseline, but they are the lowest figures we publish.