What is SMTP Error? Steps to Decode & Resolve the Error

5
Min
Created On:
July 19, 2023
Updated On:
May 6, 2024
Resolving SMTP errors

Do you ever wonder why the mail servers are canceling your marketing emailing? And you get some SMTP error code with some small message? It must be clarified because the error code needs to give an easy-to-understand definition or message. 

So let us move ahead in this article and learn a lot more about the SMTP error codes along with all the details of the error codes. 

What is an SMTP Error Message in the Mail?

SMTP stands for Simple Mail Transfer Protocol. Simply put, this is the mechanism used between the mail servers for exchanging emails. 

Any email sent from a mobile device or a laptop uses an SMTP server to allow that email to be delivered to the destination email server. Or you can also think about SMTP as your postal service that ensures your emails or messages reach the right person and location. 

Whenever a mail is received appropriately at the destination, the destination email server will generate and send an SMTP error code back to the email sender as a confirmation message of acknowledgment. This shows that all SMTP error codes are not technical or delivery failure codes.

smtp server error settings
Source. 

What are Gmail SMTP Settings?

When you first time set up an email account as a Gmail account, the system asks you for SMTP configuration details, so you need to provide and use the settings as mentioned below:

  • Gmail SMTP server IP address: smtp.gmail.com
  • Gmail SMTP username: Your Gmail address (for example, example@gmail.com)
  • Gmail SMTP password: Your Gmail password
  • Gmail SMTP port (SSL): 465
  • Gmail SMTP port (TLS): 587
  • Gmail SMTP TLS/SSL required: Yes

error and smtp settings
Source. 

Accurate Meaning of the Common SMTP Error Codes

We all know that all the SMTP error codes are not wrong or failed. So let us go through the below and understand this error codes better.

SMTP 101: The sender server unable to connect to the mail server.

SMTP 111: The SMTP connection to the server is refused.

SMTP 211: Generic system status message.

SMTP 220: SMTP service is ready.

SMTP 221: SMTP service has a closing connection.

SMTP 250: The mail or message was delivered to the destination email server without errors.

SMTP 252: The server cannot verify the recipient but will deliver the mail or message.

SMTP 354: The recipient mail server is ready to take the mail or message from the email sender.

SMTP 421: The SMTP service is unavailable, and the connection to server failed. 

SMTP 441: The recipient's mail server is not responding.

SMTP 449: This is a routing error message.

SMTP 450: The given SMTP sequence of commands failed.

SMTP 451: The given SMTP command aborted because of a recipient server error.

SMTP 500: Server unable to recognize the command due to syntax errors.

SMTP 501: There is a syntax error in the command arguments.

SMTP 502: The given command is not implemented.

SMTP 503: The server encountered a wrong sequence of commands.

SMTP 510: Recipient email address is a bad email address.

SMTP 441: The recipient's email address denied receiving your mail or message.

SMTP 550: The given or requested command failed because the recipient mailbox was service unavailable.

SMTP 551: The recipient server is not locally connected.

SMTP 554: The transaction failed.

SMTP 552: The recipient mailbox needs more space to receive your mail or message.

How do I Reset my SMTP Server?

There could be several reasons behind resetting the SMTP client, such as the following:

  • Suppose you encounter the "System Error" Failure Sending mail" error message. This error comes when linking bulky attachments with your emails or messages.
  • If you encounter the "License information could not be updated" error message. This error comes when you try to update the permission keys' details.
  • If you encounter "Error 5.7.1,". This error message comes when the destination email server does not receive the mail or message.
  • If you see that the portal notifications are neither being sent to receive.

The above symptoms could occur if the SMTP client stops running, works correctly, or needs a reboot.

What is the Resolution?

When resolving this issue, you need to restart the SMTP service with the below steps:

  • Open Windows services
  • Scroll down till you see the "Simple Mail Transfer Protocol" icon
  • Right-click on it and click "restart."

How do I Enable SMTP in Gmail?

If you are looking to set up SMTP service in your Gmail inbox, you need to follow the below configuration settings for SMTP:

  • Open and login into your Gmail account
  • Go to "Settings"
  • Select the "Forwarding and POP/IMAP" setting from there
  • Click on the "IMAP Access" section, and under that, toggle on the option to "Enable IMAP."

configuring error in smtp settings
Source. 
  • Now, click on the emails received at the top of your accredible dashboard.
  • Click on “SMTP overrides” from the sidebar menu on the left side.
  • Enter your Gmail account correct email address and password here. 
troubleshooting smtp error
Source. 
  • Further, the details need to be mandatorily filled in as below:
  • Outgoing Server - smtp.gmail.com
  • Port - 587
  • Encryption - TLS
  • Authentication - Base64 encoded

Now, click on “Save changes.” You can also test the same by sending a testing email from your custom email address.

How do I Fix the SMTP Error on Email?

There could be various reasons why you would be facing email delivery issues while sending emails through the SMTP server, such as

  • Internet issues
  • Default Post 25 problems, and much more.

So the simple steps to fix or rectify this error message on email are:

  • Login into your Gmail account
  • Open the “settings” of your email account
  • Look for “outgoing SMTP server” and click on its “settings.”
  • Check the mentioned current outgoing port, and change it to 587 or 26.
  • Ensure to re-enter your Gmail correct email address or username and password again here.
  • Click on “Save changes” and then test again.

Conclusion

The above guide explains what SMTP error codes are and how to resolve them. SMTP error codes are like informational errors so that they can be easily and quickly rectified. The main reason behind them is switching the internet network connection port on your laptops or mobile devices. 

Frequently Asked Questions

Why am I suddenly unable to send emails?

Sudden issues with sending emails can arise from various factors including internet connectivity problems, incorrect SMTP (Simple Mail Transfer Protocol) server settings, or SMTP authentication issues. It’s important to check your internet connection, verify your SMTP server settings are correct, and ensure that SMTP authentication is enabled for your email client.

How do I fix email not connecting to the server?

To resolve issues with email not connecting to the server, follow these steps:

  1. Check Your Internet Connection: Ensure you have a stable connection.
  2. Verify SMTP Server Settings: Double-check the server address, port number, and encryption method are correctly configured.
  3. Enable SMTP Authentication: Make sure SMTP authentication is active with the correct credentials.
  4. Restart SMTP Service: On your device or computer, restart the SMTP service.
  5. Send a Test Email: Test the connection and setup by sending a test email.

Why is my SMTP blocked?

SMTP can be blocked due to incorrect server settings, IP blacklisting, or security restrictions implemented by your email service provider or IT department. To unblock it:

  1. Ensure Correct Server Settings: Verify that your SMTP server settings are accurate.
  2. Check for IP Blacklisting: Investigate if your IP address has been blacklisted and follow steps to remove it.
  3. Inquire About Security Restrictions: Contact your email service provider or IT department regarding any SMTP blocks.
  4. Use a Different SMTP Server: Consider switching to an alternative SMTP server or service if necessary.

Do I need SMTP server to receive email?

No, an SMTP server is not required to receive emails. SMTP is primarily used for sending emails. To receive emails, your email client or web-based email service should support POP3 (Post Office Protocol 3) or IMAP (Internet Message Access Protocol) protocols.

How do I know if my SMTP authentication is disabled?

To check if SMTP authentication is disabled, you can:

  1. Access Email or Account Settings: Open your email client and go to the SMTP server settings or advanced settings.
  2. Look for SMTP Authentication Option: Find the option to enable or disable SMTP authentication.
  3. Enable If Disabled: If you find the option disabled, enable it and save your settings.
  4. Test With a Test Email: Send a test email to confirm SMTP authentication is functioning correctly.

How do I troubleshoot my SMTP relay?

Troubleshooting your SMTP relay involves several steps:

  1. Verify Server Settings: Confirm that your SMTP server settings, including address, port, and authentication details, are correct.
  2. Check Internet Connection: Ensure your internet is stable and not interfering with SMTP relay.
  3. Review Email Provider Restrictions: Determine if there are any limitations or restrictions on SMTP relaying by your email service provider or network administrator.
  4. Conduct a Test Email: Send a test email to verify the SMTP relay is operational.
  5. Seek Further Assistance: If problems persist, contact your email service or IT department for additional support.

Understanding the nuances of SMTP and troubleshooting related issues are crucial for maintaining effective email communication. Ensuring correct settings, enabling necessary authentications, and staying informed about service provider restrictions can significantly minimize SMTP-related errors and disruptions in your email activities.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Author’s Details

Tanmay Shukla

Tanmay is a SEO Content Writer at Smartlead. His zeal and enthusiasm in writing led him to the path of being a Content Writer. He has been advancing in this field by possessing more knowledge and skills. His constant endeavor has made him a whiz in SEO, Creative Writing, and driving sales through writing.

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Edited by:

Charu Mitra Dubey

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