When it comes to closing business deals, sending a well-crafted proposal is just the first step. The real challenge lies in what comes next—effectively following up on proposals. Whether you’re a sales professional, freelancer, or business owner, mastering the art of following up on proposals can significantly impact your conversion rates and email deliverability.
So, how to follow up on a proposal? This guide will explore strategies on how to follow up on a proposal, best practices, and examples to help you write compelling follow-up emails.
We’ve already mentioned why businesses must follow up on proposals, but here are a few more compelling reasons to follow up on a business proposal.
Following up demonstrates your commitment and helps maintain momentum. A proposal, no matter how perfect, can easily be overlooked. A follow-up not only serves as a reminder but also reinforces your dedication.
A study by Brevet found that 80% of sales require at least five follow-ups after the initial contact. This statistic highlights that persistence is key to closing deals. Follow-ups are necessary to avoid losing out on valuable opportunities.
Proposals often raise questions or require clarification. A follow-up opens the door for potential clients to voice their concerns and gives you an opportunity to address them promptly.
The first follow-up should ideally be sent 2-3 days after submitting your proposal. This window allows the recipient enough time to review the document without making them feel rushed. If you follow up too soon, it may come across as pushy and too late, and your proposal risks being forgotten.
After the initial follow-up, continue reaching out at regular intervals. The general guideline is to wait about 5-7 days for the second follow-up and space out subsequent follow-ups by 1-2 weeks. This frequency balances persistence with respect, ensuring you stay top-of-mind without being overbearing.
Adjust your follow-up cadence based on the client’s engagement. For instance, a shorter follow-up interval may be appropriate if a client has shown interest or responded positively. Conversely, if a client seems less engaged, giving them more time between follow-ups can prevent your messages from being seen as intrusive.
If you haven’t received a response after 3-5 follow-ups, it’s time to send a final "break-up" email. This message is a last attempt to prompt a response and can be positioned as a gentle reminder, showing that you’re moving forward but remain open to future conversations.
Writing effective follow-up emails after sending a proposal is both an art and a science, but most need to learn how to follow up on a proposal with emails. To ensure your follow-up messages resonate with recipients and prompt action, it’s essential to implement strategic approaches that combine personalization, clarity, and added value. Here’s how to craft compelling proposal follow-ups:
Personalization is key to demonstrating that you value your clients and understand their needs. A follow-up that addresses the recipient by name and references their project or challenges creates a sense of connection. This level of detail shows that you’ve tailored your approach rather than using a generic follow-up template.
A clear and concise follow-up ensures that your message is easy to read and gets straight to the point. Long-winded emails risk losing the reader’s attention, while a focused message keeps them engaged and makes the next steps more evident.
One of the most effective strategies is to provide additional value in your follow-ups. Each message should offer something new that supports the proposal or helps the recipient move closer to making a decision.
A follow-up should guide the client toward the next step. Clear and action-oriented CTAs help direct their attention to what you want them to do, whether it’s scheduling a call, providing feedback, or moving forward with the proposal.
Your follow-up should balance professionalism with a personable tone. Clients should feel that you’re approachable, knowledgeable, and genuinely interested in their needs. A friendly tone can build trust and encourage a response, whereas overly formal or cold language can make you seem detached.
Sending your follow-ups at the right time can greatly influence open and response rates. Research suggests that Tuesdays and Thursdays are generally the best days to send emails, with the optimal time being between 10 AM and 2 PM. This window aligns with most working schedules and increases the chance of your email being read.
Sending an email on Tuesday at 11 AM might result in a higher open rate than one sent on Friday afternoon.
Similarly, if you want to know how to follow up on a proposal for an event or how to write a sample email to follow up with a prospective client, you can check the event follow-up email and sample email to follow up on a prospective client guides.
The subject line is critical for ensuring that your email gets opened. Make it compelling but professional. Examples include:
A/B testing subject lines can help determine which format resonates best with your audience.
The tone of your follow-up should be professional and respectful. While you can add a touch of warmth or friendliness, ensure it aligns with the nature of your relationship with the client. For instance, use formal language for new clients or more casual tones for ongoing partnerships.
Avoid generic follow-up templates. Tailor each follow-up to include specific points discussed in meetings or elements from the proposal itself. Mentioning a unique detail, such as a business challenge or project goal, reinforces that you understand their needs and have invested time in addressing them.
Ensure every follow-up adds value. This could mean attaching a relevant case study, providing additional insights, or sharing an article that aligns with the client’s business objectives. Value-added content can reignite interest and encourage a response.
Always conclude your follow-up emails with a clear and actionable call to action. Whether it’s scheduling a call, asking for feedback, or answering questions, make sure the next steps are simple for the client to follow. Phrases like “Does [Date/Time] work for a brief call?” can be effective.
Research shows that emails sent on Tuesdays, Mondays, and Thursdays between 10 AM and 2 PM have higher open and response rates. Sending follow-ups during this window increases the likelihood of engagement. Experimenting with different times may yield better results for specific clients or industries.
Use email tracking tools to monitor if and when the client opens your follow-up emails. If you notice that a follow-up has been opened multiple times, consider sending a timely message to capitalize on their interest.
By integrating these practices, you can optimize your proposal follow-up process, ensuring that your communication remains effective and leads to better client engagement.
Subject Line: “Have you had a chance to review the proposal?”
Body:
Hi [Client Name],
I hope you’re doing well! I wanted to check in and see if you’ve had a chance to review the proposal I sent on [Date]. Feel free to reach out if you have any questions or need further clarification. I’m here to help.
Best,
[Your Name]
Subject Line: “Additional insights on [Proposal Name]”
Body:
Hi [Client Name],
I wanted to share some additional resources that may help you make a more informed decision. [Attach case study or relevant document]. Need more? Just respond back to this email and we’ll gladly share more.
Thanks,
[Your Name]
Subject Line: “Schedule a call to discuss [Proposal Name]?”
Body:
Hi [Client Name],
I’d love to schedule a brief call to discuss the proposal and address any questions you might have. Are you available on [Date and Time]?
Looking forward to your response.
Best regards,
[Your Name]
Subject Line: “Final check-in on [Proposal Name]”
Body:
Hi [Client Name],
I wanted to touch base one last time about the proposal. If you’re still interested, I’d be happy to proceed or address any remaining concerns.
All the best,
[Your Name]
If you’ve followed up multiple times without a response, it’s okay to send a gentle check-in. Phrases like “I hope everything is okay on your end” or “I’d love to hear your feedback” can be effective.
If responses are scarce, revisit your follow-up strategy. Ensure your emails are concise, personalized, and valuable. Consider switching to a different communication channel, like a LinkedIn message or phone call.
Recognize when it’s time to pause follow-ups. If a client hasn’t responded after 4-5 follow-ups, it’s wise to step back and wait for a response. This avoids straining the relationship.
Following up is essential, but being overly persistent can push clients away. Give them space between follow-ups, and always remain courteous.
Avoid using generic follow-up templates that don’t address the client's unique needs or concerns. This can signal to the client that you didn’t put in the effort.
Each follow-up should provide new information or insights. Simply repeating your initial proposal can make the client lose interest.
Typos and errors in a follow-up email can undermine your professionalism. Always review your messages before hitting send.
Utilize CRM (Customer Relationship Management) tools to manage and track your follow-up schedule. This helps you stay organized and ensures no follow-up is missed.
Measure which follow-up templates and times yield the best responses. Tools like HubSpot or Salesforce can help you identify patterns and improve your approach.
If a follow-up strategy isn’t working, adjust it based on your findings. Test different CTAs, email lengths, and value propositions to see what resonates best.
Following up on a proposal is a critical step to make or break a deal. Using the right strategies, maintaining a balance between persistence and professionalism, and personalizing your approach can significantly boost your chances of closing deals. Implement these best practices and start improving your proposal follow-ups today.
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Wajahat Ali is a Technical Content Writer at Smartlead, specializing in the B2B and SaaS sectors. With a talent for simplifying complex concepts, he crafts clear, engaging content that makes intricate topics accessible to both experts and newcomers. Wajahat’s expertise spans across copywriting, social media content, and lead generation, where he consistently delivers valuable, impactful content that resonates with a global audience. His ability to blend technical knowledge with compelling storytelling ensures that every piece of content drives both understanding and results, helping businesses connect with their target markets effectively.
Smartlead's cold email outreach tool helps businesses scale their outreach efforts seamlessly. With unlimited mailboxes, fully automated email warmup functionality, a multi-channel infrastructure, and a user-friendly unibox, it empowers users to manage their entire revenue cycle in one place. Whether you're looking to streamline cold email campaigns with automated email warmups, personalization fields, automated mailbox rotation, easy integrations, and spintax, improve productivity, or enhance scalability with subsequences based on lead’s intentions, automated replies, and full white-label experience, our cold email tool implifies it in a single solution.
Smartlead is a robust cold emailing software designed to transform cold emails into reliable revenue streams. Trusted by over 31,000 businesses, Smartlead excels in email deliverability, lead generation, cold email automation, and sales outreach. A unified master inbox streamlines communication management, while built-in email verification reduces bounce rates.
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Smartlead, the best cold email marketing tool, ensures your emails reach the intended recipients' primary inbox rather than the spam folder.
Here's how it works:
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No, there are no limitations on the number of channels you can utilize with Smartlead. Our cold email tool offers a multi-channel infrastructure designed to be limitless, allowing you to reach potential customers through multiple avenues without constraints.
This flexibility empowers you to diversify your cold email outreach efforts, connect with your audience through various communication channels, and increase your chances of conversion. Whether email, social media, SMS, or other communication methods, Smartlead's multi-channel capabilities ensure you can choose the channels that best align with your outreach strategy and business goals. This way, you can engage with your prospects effectively and maximize the impact of your email outreach.
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No. Smartlead distinguishes itself from other cold email outreach software by focusing on limitless scalability and seamless integration. While many similar tools restrict your outreach capabilities, Smartlead offers a different approach.
Here's what makes us uniquely the best cold email software:
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We're here to assist you! You can easily get in touch with our dedicated support team on chat. We strive to provide a response within 24 hours to address any inquiries or concerns you may have. You can also reach out to us at support@smartlead.ai