Smartlead vs. Klenty vs Outreach Comparison

Created On:
February 9, 2024
Updated On:
March 13, 2024
Smartlead vs Klenty vs Outreach

Are you looking for a cold email outreach tool?

A cold email tool can help you send targeted and highly personalized emails to prospects who haven’t previously engaged with you. Now you might think that you can do all these things manually, too - then why go for a cold email tool? It’s true - you can send cold emails manually, too - but it will be a long, long process. An outreach tool will shorten the process for you - helping you reach more accounts in less time. How? By automating many aspects of the outreach process, such as sending emails in bulk, scheduling follow-ups, and tracking responses.

Plus, good email outreach tools will also include features for personalizing emails at scale, helping you tailor your messages to each recipient and increasing the likelihood of engagement.

So, you definitely need a cold email tool if you want to scale your outreach efforts. But the question is - how to know which email tool is right for you?

To help you out, we will look at the three popular players in the market: Smartlead vs Klenty vs Outreach.

So, let's dive in and try to find out which one will suit your needs best.

Overview - Smartlead Vs Klenty Vs Outreach

What Is Smartlead?

Smartlead is an end-to-end cold email outreach tool that is designed to maximize email deliverability and help you scale your outreach effortlessly.

It comes with features like unlimited mailboxes, AI warmups, personalization, list building and enrichment capabilities, multi-channel infrastructure, master inbox, and more that let you build powerful email sequences that convert.

Smartlead is ideal for sales leaders looking to book more meetings via cold emailing, lead gen agencies, marketing agencies, and recruiters as well.

What is Klenty?

Klenty, as a sales engagement platform, can help businesses automate their processes related to email marketing, drip campaigns, lead management, tracking, cadence tasks, and more.

Klenty is ideal for all inside sales teams focused on B2B growth, aiming to expand their outreach initiatives for increased lead generation.

What is Outreach?

Outreach is a comprehensive email outreach and sales engagement platform - that helps you boost communication with outbound sales prospects via emails and features for cold calling.

With Outreach, you can create automated sequences for effective lead generation. It also supports integrations - so you can connect your third-party sales tools and CRM activities into one platform.

Outreach users span various roles, including Chief Revenue Officers, Chief Sales Officers, SVP/RVP Sales, and Business Development professionals.

Features - Smartlead Vs Klenty Vs Outreach

Smartlead Features

  • Unlimited AI Warmups: Smartlead offers unlimited AI warmups, which help you improve your sender reputation. These warmups are backed by natural (human-like) AI conversations. It also protects your reputation by auto-moving emails from spam folders to the primary inbox.
  • Custom Identifiers: The Smartlead tool uses unique identifiers to cloak all warmup emails from being recognized by automation parsers.
  • Smart Adjusts: This feature is designed to defend your live campaigns against low reply rates.
  • Unlimited Sender Accounts: You can create campaigns and auto-rotate mailboxes in one click.
  • Multi-channel Outreach: It lets you create omnichannel outreach comprising cold emails, follow-up emails, and LinkedIn interactions.
  • Master Inbox with Real-time Replies: Smartlead presents a master inbox to maintain and reply to all conversations from one dashboard. You can track email open rates, click-through rates, and reply rates to measure what works and implement necessary changes.
  • Auto-mailbox Rotation: SDRs can save hundreds of hours with Smartlead’s auto mailbox rotation.
  • Full Whitelabel Experience for Lead Gen Agencies: Lead gen agencies can get a white-label experience that will help them extend their brand and automate manual reporting.
  • Cold Email Templates and Personalization: Smartlead provides customizable cold email templates with personalized messaging capabilities.

Klenty Features

  • Personalization Via Liquid Templates: Klenty enables you to personalize your outreach through liquid templates, which allow for dynamic content insertion based on recipient data.
  • Cadence Playbook: Klenty's Playbook feature can help you create customized follow-up sequences tailored to each prospect's stage in the buying journey.
  • Email Validation: Klenty offers email validation functionality to ensure that your email lists are accurate and up-to-date. This helps improve email deliverability rates and reduces the likelihood of emails bouncing or being marked as spam.
  • Reports: Klenty provides detailed reports and analytics on email engagement metrics, including open rates, click-through rates, and reply rates. These insights empower users to evaluate the effectiveness of their outreach campaigns and make data-driven decisions to optimize their sales efforts.
  • Automation: Klenty automates various aspects of the sales process, such as sending personalized emails, scheduling follow-up tasks, and updating CRM records. This automation streamlines repetitive tasks, saves time, and enables sales teams to focus on high-value activities.
  • Multi-channel: In addition to email, Klenty supports multi-channel outreach, including phone calls and LinkedIn messaging. This multi-channel approach allows users to reach prospects through their preferred communication channels, increasing the chances of engagement and conversion.
  • Integrations: Klenty integrates seamlessly with popular CRM platforms such as Salesforce, HubSpot, and Pipedrive, as well as other tools like LinkedIn and Zapier. These integrations enable users to sync data across their sales tech stack, streamline workflows, and maximize productivity.

Outreach Features

  • Sales Engagement: Outreach facilitates personalized and automated outreach to prospects through various channels, including email, phone calls, and social media, to effectively engage with potential customers throughout the sales cycle.
  • Deal Management: Outreach provides tools for organizing and tracking deals, allowing you to manage your lead pipeline efficiently, track deal progress, and prioritize tasks to close deals successfully.
  • Mutual Action Plans: Outreach enables your sales teams to collaborate with prospects on mutual action plans, outlining specific steps and milestones needed to move deals forward and aligning both parties towards a successful outcome.
  • Conversation Intelligence: The tool offers features for analyzing sales conversations, including call recordings and email interactions, to gain insights into customer needs, preferences, and objections, helping sales reps tailor their approach and improve conversion rates.
  • Deal Insights: You can get insights and analytics on deal performance, gaining visibility into key metrics such as deal velocity, win rates, and deal size. This empowers sales teams to make data-driven decisions and optimize their sales strategies.
  • Pipeline Management: Outreach includes tools for managing sales pipelines, allowing users to visualize and track opportunities as they progress through different stages of the sales process, ensuring visibility and control over the entire sales pipeline.
  • Sales Forecasting: Outreach provides forecasting capabilities to predict future sales performance based on historical data, current pipeline status, and market trends, helping sales teams set realistic targets and make informed decisions to drive revenue growth.

Pricing - Smartlead Vs Klenty Vs Outreach

Smartlead Pricing

Smartlead pricing starts at $34 per month. The Popular plan is $66 per month, while the Pro plan is 79$ per month. You can also sign up for a free trial of the tool for 14 days.

Klenty Pricing

The pricing for Klenty’s Sales Engagement tool starts at $50 per user/month. The Growth Plan is $70 per user/month, followed by the Pro Plan at $100 per user/month.

You can also sign up for a 14-day free trial of the tool.

Outreach Pricing

Outreach plans are not available on the website. You will have to request pricing. However, you can still compare the plans based on features and capabilities.

Customer Support - Smartlead vs Klenty vs Outreach

Smartlead Customer Support

Smartlead prioritizes customer needs by integrating chat functionality, from which you can send messages to the support team.

The team aims to provide timely assistance, striving to respond to all inquiries within 24 hours to ensure prompt resolution of queries and concerns.

The tool also has an active Slack community that enables users to engage with fellow Smartlead users. The Slack channel serves as a platform for discussions, knowledge sharing, and assistance, fostering collaboration and enabling users to leverage collective expertise for optimal results.

Smartlead values user feedback and encourages feature requests to enhance platform functionality. Users can easily submit suggestions via chat support or the dedicated Slack channel. All submissions are actively considered, reflecting the commitment to continuous improvement.

Klenty Customer Support

Klenty offers an on-site chat integration, allowing users to send messages directly to the support team from within the platform. This seamless communication channel enables users to seek assistance, report issues, and receive prompt responses to their queries, enhancing the overall user experience.

Klenty's comprehensive help section features a curated collection of resources to address common inquiries and technical queries.

Outreach Customer Support

The Outreach Support Portal is your one-stop hub for answers and solutions. This centralized platform offers convenient, direct access to the Outreach Support Team and your help request tickets.

Reviews - Smartlead Vs Klenty Vs Outreach

Smartlead Review

G2 Rating: 4.8 out of 5

Klenty Review

G2 Rating: 4.6 out of 5

Outreach Review

G2 Rating: 4.3 out of 5

Pros & Cons - Smartlead Vs Klenty Vs Outreach



  • Unlimited sender accounts and AI-powered unlimited warmups.
  • Dedicated IP servers for email campaigns to ensure deliverability.
  • Access to custom CRM, API, webhooks, and integrations for tailored solutions.
  • Multi-channel outreach capabilities spanning email and LinkedIn.
  • End-to-end whitelabel experience for agencies, allowing customization under your domain.
  • Automatic categorization of lead intent and subsequences for efficient targeting.
  • Rotating email accounts to maximize outreach potential.
  • Master inbox for streamlined management of all conversations.
  • Detailed campaign performance tracking, including open rates, clicks, and reply rates.
  • Responsive support team and seamless onboarding process.
  • Integration with popular platforms like HubSpot, Listkit, and Clay.


  • The tool currently lacks support for mobile devices/applications.
  • There might be a steep learning curve for new users.



  • Simple setup process and user-friendly interface make it easy to get started.
  • A responsive support team ensures assistance when needed.
  • Effortless email campaign personalization enhances engagement.
  • Ability to transition prospects through new cadences based on triggers for targeted outreach.


  • Accuracy issues may arise in identifying hot leads, potentially impacting lead prioritization.
  • Bugs in the dialing feature hinder optimal functionality and usability.



  • The task flow feature streamlines campaign creation, enhancing efficiency.
  • Outreach Kaia automatically records and transcribes calls, facilitating easy documentation.
  • Robust data metrics tracking ensures effective campaign analysis and optimization.
  • User-friendly email automation feature simplifies campaign management.


  • Customer support may be lacking in efficiency, potentially causing delays or frustration.
  • The outbound user interface lacks intuitiveness, which could hinder user experience.
  • A steep learning curve may be present, requiring time and effort to become proficient with the platform.

Winding up - Which is the best cold email outreach tool?

Choosing the right cold email outreach tool depends heavily on your unique requirements: budget, goals, team size, and more. To make an informed decision, consider factors like budget constraints, desired features, availability of free trials, and, crucially, customer support—essential for troubleshooting any hurdles you encounter.

When it comes to specific tools, Smartlead stands out, offering several advantages. With features like unlimited warmups, inboxes, and team members, it provides flexibility for both individuals and teams. Even on the entry-level plan, you can start with 2000 active leads, ideal for beginners looking to dip their toes into a cold email outreach. For agencies or larger teams, the Pro Plan or custom options offer scalability, accommodating up to 2 million leads.

Ultimately, the choice is yours. If you're interested in learning more about Smartlead and experiencing its benefits firsthand, sign up today to discover the Smartlead difference.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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How to customize formatting for each rich text

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Author’s Details

Priya Abraham

Priya is an experienced content writer and editor, known for crafting SEO-optimized blogs with a unique perspective. Specializing in creating valuable content that delivers tangible outcomes, Priya is passionate about leveraging the power of words to enhance online presence and credibility.


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Frequently asked questions

General Questions

What is Smartlead's cold email outreach software?

Email automation FAQs- Smartlead

Smartlead's cold email outreach tool helps businesses scale their outreach efforts seamlessly. With unlimited mailboxes, fully automated email warmup functionality, a multi-channel infrastructure, and a user-friendly unibox, it empowers users to manage their entire revenue cycle in one place. Whether you're looking to streamline cold email campaigns with automated email warmups, personalization fields, automated mailbox rotation, easy integrations, and spintax, improve productivity, or enhance scalability with subsequences based on lead’s intentions, automated replies, and full white-label experience, our cold email tool implifies it in a single solution.

How does the "unlimited mailboxes" feature benefit me?

Email automation FAQs- Smartlead

Our "unlimited mailboxes" feature allows you to expand your email communications without restrictions imposed by a mailbox limit. This means you won't be constrained by artificial caps on the number of mailboxes you can connect and use. This feature makes Smartlead the best cold email software and empowers you to reach a wider audience, engage with more potential customers, and manage diverse email campaigns effectively.

What do you mean by "unibox to handle your entire revenue cycle"?

Email automation FAQs- Smartlead

The "unibox" is one of the unique features of Smartlead cold email outreach tool, and it's a game-changer when it comes to managing your revenue cycle. The master inbox or the unibox consolidates all your outreach channels, responses, sales follow-ups, and conversions into one centralized, user-friendly mailbox.

With the "unibox," you gain the ability to:
1. Focus on closing deals: You can now say goodbye to the hassle of logging into multiple mailboxes to search for replies. The "unibox" streamlines your sales communication, allowing you to focus on what matters most—closing deals.

2. Centralized lead management: All your leads are managed from one central location, simplifying lead tracking and response management. This ensures you take advantage of every opportunity and efficiently engage with your prospects.

3. Maintain context: The "unibox" provides a 360-degree view of all your customer messages, allowing you to maintain context and deliver more personalized and effective responses.

How does Smartlead ensure my emails don't land in the spam folder?

Email automation FAQs- Smartlead

Smartlead, the best cold email marketing tool, ensures your emails reach the intended recipients' primary inbox rather than the spam folder. 

Here's how it works:
1. Our "unlimited warmups" feature is designed to build and maintain a healthy sending reputation for your cold email outreach. Instead of sending a large volume of emails all at once, which can trigger spam filters, we gradually ramp up your sending volume. This gradual approach, combined with positive email interactions, helps boost your email deliverability rates.

2. We deploy high-deliverability IP servers specific to each campaign. 

3. The ‘Warmup’ feature replicates humanized email sending patterns, spintax, and smart replies.
4. By establishing a positive sender reputation and gradually increasing the number of sent emails, Smartlead minimizes the risk of your emails being flagged as spam. This way, you can be confident that your messages will consistently land in the primary inbox, increasing the likelihood of engagement and successful communication with your recipients.

Can I integrate Smartlead with other tools I'm using?

Email automation FAQs- Smartlead

Certainly, Smartlead is designed for seamless integration with a wide range of tools and platforms. Smartlead offers integration with HubSpot, Salesforce, Pipedrive, Clay, Listkit, and more. You can leverage webhooks and APIs to integrate the tools you use. Try Now!

Email automation FAQs- Smartlead

What type of businesses sees the most success with Smartlead?

No, there are no limitations on the number of channels you can utilize with Smartlead. Our multi-channel infrastructure is designed to be limitless, allowing you to reach potential customers through multiple avenues without constraints.

This flexibility empowers you to diversify your cold email outreach efforts, connect with your audience through various communication channels, and increase your chances of conversion. Whether email, social media, SMS, or other communication methods, Smartlead's multi-channel capabilities ensure you can choose the channels that best align with your outreach strategy and business goals. This way, you can engage with your prospects effectively and maximize the impact of your email outreach.

Email automation FAQs- Smartlead

Do you provide me with lead sources?

Smartlead distinguishes itself from other cold email outreach software by focusing on limitless scalability and seamless integration. While many similar tools restrict your outreach capabilities, Smartlead offers a different approach.

Here's what makes us uniquely the best cold email software:

1. Unlimited Mailboxes: In contrast to platforms that limit mailbox usage, Smartlead provides unlimited mailboxes. This means you can expand your outreach without any arbitrary constraints.

2. Unique IP Servers: Smartlead offers unique IP servers for every campaign it sends out. 

3. Sender Reputation Protection: Smartlead protects your sender reputation by auto-moving emails from spam folders to the primary inbox. This tool uses unique identifiers to cloak all warmup emails from being recognized by automation parsers. 

4. Automated Warmup: Smartlead’s warmup functionality enhances your sender reputation and improves email deliverability by maintaining humanized email sending patterns and ramping up the sending volume. 

5. Multi-Channel Emphasis: Smartlead places a strong emphasis on multi-channel outreach. You can reach your prospects where they are with the LinkedIn outreach feature.   With Smartlead’s cold email automation software, you're always one step ahead in your outreach efforts, enjoying the freedom to scale your initiatives and seamlessly integrate with other tools—all while maintaining a focus on maximizing the impact of your outreach.

Email automation FAQs- Smartlead

How secure is my data with Smartlead?

Ensuring the security of your data is Smartlead's utmost priority. We implement robust encryption methods and stringent security measures to guarantee the continuous protection of your information. Your data's safety is paramount to us, and we are always dedicated to upholding the highest standards of security.

How can I get started with Smartlead?

Email automation FAQs- Smartlead

Getting started with Smartlead is straightforward! Just head over to our sign-up page and follow our easy step-by-step guide. If you ever have any questions or need assistance, our round-the-clock support team is ready to help, standing by to provide you with any assistance you may require. Sign Up Now!

How can I reach the Smartlead team?

Email automation FAQs- Smartlead

We're here to assist you! You can easily get in touch with our dedicated support team on chat. We strive to provide a response within 24 hours to address any inquiries or concerns you may have.

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